The UX Challenge

Let’s apply user experience (UX) principles to improve the COVID-19 vaccine registration process and get everyone vaccinated!

The United States is on track to reach 200M vaccinations by May 1st, 2021. However, in order to reach herd immunity, we need to ensure that everyone signs up to get vaccinated when it’s their turn.

This Community Jam is open to everyone who wants to facilitate immunity in their communities.

Background

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Vaccine Facts

Fight misinformation with scientific facts.

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Vaccine Distribution

Vaccine distribution chart in LA county.

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Media Reports

Vaccine registration system in the news.

Methodology

Human Centered & Data Driven

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Comparative Study

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Service Blueprint

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User Interviews

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Data Analysis

Problems

  1. Misinformation and Mistrust

    Conflicting messages and false information has eroded the public's trust and understanding about the COVID-19 vaccine.

  2. Community Outreach

    Inconsistent vaccine messaging and a one-size-fits-all approach creates obstacles in mobilizing vaccine registration in vulnerable communities.

  3. Fragmented System

    Vaccine registration often requires navigating multiple, inconsistent channels rather than a clear, centralized system.

  4. Accessibility

    Registration sites are often not optimized for multiple devices. Additionally, many registration sites do not consider distance and/or travel constraints.

  5. Accessibility

    Registration sites are often not optimized for multiple devices. Additionally, many registration sites do not consider distance and/or travel constraints.

  6. Lack of Empathy

    Current vaccine registration designs do not consider the perspectives, limitations, questions, and concerns of the public.

  7. More Wins

    2015

    Awarded Commercialisation Australia grant to support Booster-Mag commercialisation.

    ABA100 Winner for Best Technology Product in The Australian Business Awards 2015.

    Calix wins the Water Category Awards and is nominated Australia’s best emerging tech company of the year at the annual Australian Technologies Competition.

  8. Major Funding

    2016

    LEILAC consortium secures €12 Million EU Funding to demonstrate technology to reduce carbon emissions from cement and lime industries.

Goal of Community Jam

Create design solutions to address bottlenecks in vaccine registration.

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Code of Conduct